Owner Admins can create new user accounts directly from the RMS. This guide walks through the full process, including assigning roles and adding organisation memberships.

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You must have the Owner Admin role to create users. If you do not see the Admin menu, contact your Cranepower representative.

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Step 1: Navigate to the Users Page

In the left-hand sidebar, click Admin to expand the menu, then select Users.

The Users page displays a list of all existing users in your owner account, including their name, email, owner, role, and number of organisation memberships.

Step 2: Click + Add User

Click the + ADD USER button in the top-right corner of the Users page.

This opens the Create User dialog.

Step 3: Fill in Basic Information

Complete the following fields in the Basic Information section:

Field Required Description
Email Address ✅ Yes The user's email address. This will be used as their login username.
Full Name No The user's display name within the RMS.
Owner ✅ Yes The owner account this user belongs to. Defaults to your own owner.
Owner Role ✅ Yes The user's role within the owner account (see Role Types below).
SuperAdmin No Grants full system access across all owners and organisations. Use with caution.

Owner Role Types

User — Standard access. The user can view assets and data for organisations they are a member of.

Owner Admin — Elevated access within the owner account. Owner Admins can manage users, organisations, assets, and account settings.

Step 4: Add Organisation Memberships (Optional)

The Organisation Memberships section controls which organisations the user can access and what their role is within each one.

To add a membership:

  1. Click the + ADD button next to the Organisation Memberships heading.
  2. In the Add to Organisation dialog, select an Organisation from the dropdown.
  3. Select the user's Role within that organisation: