When troubleshooting an E-Gen, performing a power cycle is one of the ways to clear related faults and restore function. To do this safely, the unit must be shut down and repowered correctly.

Before starting, refer to Identifying E-Gen fault codes for when a power cycle is required.

Powering down your E-Gen

1. On the control panel side (front) of the unit, open the front door panel by inserting the key into the latches and unlocking, then depressing the latch buttons to release.

2. Lift the front door panel to gain access to the front panel, which contains the control panel switch, control panel, and MCCB switch.

   

3. On the control panel, turn off the inverters by tapping OFF on the Home page.

4. Open the MCCB by turning the switch to OFF (O).

   

5. Then, turn the system power switch to OFF (O).

   

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   When performing a power cycle to troubleshoot issues with inverters or chargers, allow the unit to remain off for 2 minutes before turning it back on.

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Powering up your E-Gen

1. Turn the system power switch to ON (I).

   

2. Close the MCCB by turning the switch to ON (I).

   

3. On the control panel, turn on the inverters by tapping ON on the Home page.